Remittance, loan, contribution, ID, benefits and membership help information guide

SSS Iloilo City Branch

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Below is the complete address and contact details of SSS Iloilo City branch. For other branches or a map of the SSS, proceed to Social Security System (SSS) branches listing that we have in the sidebar. The category was labelled, “Branch Address”.

SSS online inquiry for: benefits, member contribution, SSS ID application, SSS pension, death benefits, sickness benefits, downloadable forms, branches with ID capture machine and other related concerns, go to the official SSS site at or visit their head office in Quezon City.

SSS Branches - SSS Iloilo City Branch

SSS Branches - Social Security System Philippines

SSS Iloilo City Branch Contact Details

Location Address: Maruja Bldg., Burgos St. corner Rizal St., Iloilo City, Iloilo
Telephone Numbers: (033) 338-1307 / 338-1344 / 336-0591 / 337-5533 / 338-1309 / Fax No. (033) 509-7850 / 336-7814
Officer in Charge: Branch Head: Elvira B. Banico
Email Address:


45 Responses to “SSS Iloilo City Branch”

  • Lorena Benosa says:


    Good day!

    I have something to ask about the death benefits of my husband who was died last March a year ago, my case is I’m abroad and I don’t have suffecient time to stay there in Iloilo to claim or process, so my son is allowed to process or handle in it he is 12 years old? and what are those neccesary document that need to provide?

    • SSS Philippines says:

      Kung hindi nyo po maasikaso dapat po ay nag issue kayo ng letter of authority at nag iwan ng mga requirements gaya ng valid ID nyo at photo copy ng mga requirements sa paglalakad ng death benefits. As of now, wala po akong maibibigay na tip sa inyo kundi ang magpapunta po kayo ng tao with duly signed letter of authority to ask kung ano po ang best na gawin nyo or kung makakakuha pa ba kayo ng benefits ng namatay nyong asawa.





    I would like to ask about my SSS contribution can you send me the total contribution and when I could apply salary loan? If it is lack of 1 month contribution is it okay to pay the remaining amount of my contribution?

  • Ana Mae Adolacion Conato says:

    may i know the total amount did my employer contribute in my acount since 2004? please reply thanks

  • jinky dela flor says:

    whats is the requirments to get SSS I.D

  • jinky dela flor says:


  • Erlinda M. Gorosin says:

    November 11, 2011

    Can I authorize my son on my behalf to process the death benefits of my husband who died in February 27, 2010? If so, what are the requirements for me to comply to make it done. Here’s my email address ( appreciate very much for your immediate response regarding this matter.Thank you and God bless.

  • enriqueta miranda says:

    i want to know my sss if my payment is in from 2006. thank you

  • Bellie Jeann Cajida says:

    Goodafternoon.I would like to inquire about a loan..when can I have a loan? How many contributions is required?

  • Adelma C. Nopueto says:

    Good day!

    I would like to inquire if there is any job vacancies in your office related to communication or information. (e.g. client’s information officer).
    Thank you!

  • rose says:


    May concern lang po ako, ano po kayang dapat naming gawin since yung payment po ng father ko for his sss ay hindi po binayaran ng kanyang employer. Mga 1 year payment din po iyon. Pero monthly naman po ay kinaltasan siya ng sss contribution, meron po kaming mga proof ng payments nya.

  • Mary Lou Gabinete says:

    Good day!

    I would like to ask about the delivery of my SSS ID Card. I applied for the SSS ID Card last August 19, 2011 but until now I have not received it yet. I am calling your office but nobody answers the phone. Thank you.

  • Mayeen says:

    Panu poh ang gagawin ko nakailang sign up napo ako bakit di parin dumarating ang email,, ung sabi nsend na daw xa email ko ang mga impormasyun para makalog in ako xa my sss bakit po ang daming requirements ngaun?ang hirap mga log in,, meron po ba opisina dito xa kuwait na pwedeng lapitan tungkol xa sss?tnx alot

    • Jeravel Elumba Guzman says:

      Mam good noon,

      Ask ko lng po regarding sa salary loan ko po nong first loan i get 7,500 tapos ngayong second loan ko 8,500? 1,000 lng ang itinaas?samantalang ang kasabay ko nag-loan 2nd loan nya 17,000. Mali lng ba computation ninyo? Please response immediately. Thanks

  • eme says:

    I have loans overdue for payment due to lack of time to go to SSS office. Please tell me how I can pay this through banks or any places authorized to accept payments. How can I pay this through banks as well?

  • Marivic T. Galve says:

    Good Afternoon..Ask ko lang po sana about sa papers po ng father ko kasi po my discripancy yong birth certificate nya yong Birth date nya po kasi mali pero before po ng retirement nya nong July 2012 naiayos na po naipasa narin po naim yong documents nya sa SSS Kabankalan ang sabi po hintayin nalang namin yong result kasi e investigate pa daw po nila.Bale sa Guimaras po pinanganak yong tatay namin kaya nagtanong din po ako sa inyo baka my maitulong po kayo sa amin kasi matagal po ba talaga yong pag proseso pag my discrepancy?YOng date po ng Birthday nya sa SSS records nya ay July 1953 tapos po yong sa Registrar sa Jordan lumabas po na July 1952 kaya lumabas po na retirable age na po talaga tatay namin.Ano po ba dapat gawin o san po kami pwede mag follow up?Thank you so much and more power..Hope to here from you soon..

  • peter john mata says:

    tanong lang ako anu po ba ang mga requirments mag renew ng disabilty pensioner.. step by step.. thank you

  • fredelino p sablon says:

    gd day gusto ko lang po malaman ang aking contribution noong 1985-90 kung na posting n my sss number 03-18524744 na verified na po imo noong march 1 pa e bakit hanggang nagayon wla parin na post. tnk you


    Good day mam, i would like to follow up the status of my husband death claim, filed last november 14,2012….his sss no. 07 – 11405745. please mam.thank you and more power.

  • lyn rodriguez says:

    good day gusto kolang sana magtanong incase na d na ma open ang email address nakalimutan kasi nang kasama ko ang pasword at yong email address namin na binigay sa inyo for remitance anu ang dapt namin gawin kasi d maka pag reremit online yong accounting namin,,

  • DAISY F. SOLANIA says:

    Good day!

    May I request for the immediate posting of my loan payment dated June 14, 2013.

    Hoping for your immediate action on this request.

    Thank you so much and more power!

  • Janneth A.Solana says:

    Good Day Mam & Sir,,follow up ko lang po ang gi proccess ninyo dira sa Iloilo SSS Branch ang Death Claim sa akon nga Papa nga si DIONISIO P.AURELIO ,,halin na ang file diri Davao SSS Branch kay diri ko nag file forward sa Sagay SSS Branch sa inyo..please MAM,SIR,,naga pangayo ko sa inyong supporta aron ma release na kana..kay amo nalang na akon pag asa nga mka lampos karon tuig pag skela akon mga anak..mag 1yr.naman gud na karon JULY 16..hangtod karon cge lng ko balikx2 sss follow ana,, pls..tabangi ko ninyo….pls malooy mo..Madamo nga Salamat nga Janneth Aurelio Solana ni iya nag inusara nga anak…

  • ElviraB.Banico says:

    Good Day Mam, follow up ko lang po ang gi proccess sa iloilo branch nga Death Claim sa akon papa Dionisio P.Aurelio kay hasta karon wala pa action halin dira mag po karon July 16..Mam,diri ko na gi file sa SSS Davao Branch..PLEASE MAM,naga pangayo ko sa imo bulig..naga asa ko sa imo..iya gali ni anak..JannethAurelio Solana..THANK YOU kaayo..

  • luzvi hilario buban says:

    Good day,ask ko lang po kung bakit ang tagal ng proceso ng death benefits ng father ko Godofredo Hilario.since dec.2012 pa po ito naka process with a complete documents,naforward na po sa inyo e2 ng kalibo branch pero napakatagal po ng response ninyo upto now wala paring result,the only problem is ung 2 lumps,please make a necessary action. thanks alot

  • ranel pitpitan says:

    mam/sir gud pm.wanna ask wid regards to my sss. i applied as member and i filled up form as self employed and paid my contribution as self employed but lately i shifted to voluntary by checking the box provided in the payment form for voluntary wid out filling up again new form trnsferring from employed into voluntary nor request from the sss ofc to change my membership from self employed to voluntary. so my query s dat, s dat still possible? tanx.pls send me my updated payments from august 2006 up to d present. ds s my sss number 072091548-8.agnes netura gamuyao,tanx again

  • Rodilla Azucena Casiple says:

    Sir/ Madaam:
    I would like to inquire about my pension from my late husband Joel Castor Casiple I’ve notice the SSS office has been stopped sending on my account. Please be advised.

  • ronna joy ereno says:

    inquire po ako kng pwidi po bang mag loan ang father q pensioner po cya 3,000 lng po ang montly nya..a no po ang mga requirements??

  • Louie A. Villanueva says:

    Good Day,

    I just like to ask about the maternity loan of my Wife Lynne Rose Demapitan – Villanueva. She presently working at Gaisano Passi. Nanganak po sya last May 28, 2013 at nag apply ng loan last year pa pero hanggang ngayon di pa rin nirerelease ang loan nya. every time kasi na mg process sya kahit yung company eh may new requirements kayong binibigay. Almost 500 pesos ang gastos nya kda process di pa kasama ang pag absent nya sa work para lng mkapag process nyan. My question is anu po ba talaga lahat ng requirements? kada requirement nman na bibinibigay ng office nyo ay kinu comply nman agad eh bakit hanggang ngayon wala pa ring linaw an loan nya samantalang kda sweldo nya ang bilis nyong kumaltas ng kontribusyon. Ilang taon ba ang processing? Magkano pa kaya magagastos namin sa processing baka nman pag kinuweta eh lugi pa kami. Salamat po.

  • Lely Dimailig says:

    hi tanong ko lng po sana kung naipadala na po ang check ko ng maternity claim. nakita ko po kasi nung nag online ako na yong maternity claim ko is settled na last april 15, 2015 pa at may check na. kindly reply po

  • Francis Garmay says:

    We cannot inquire to SSS iloilo via phone they did not answer their telephone. What is the use of their telephone?


    Ma’am/ Sir, I would like just to ask about my ID which i applied last march 2014 until now the id wasnt there in our post office. I have already reported this to sss Iloilo but they just advised me to look for my id with the post office located at colegio de san jose but it wasnt there still.

    Is it possible to apply another one. The claim stab is still with me as a proof that i wasnt received it.

  • Christelle Divinagracia says:

    Good day po!
    Ask ko lang po sana kung pwedeng macheck dito kung ok na po yung pinapadelete sana na remittance sa account ng father ko na si Rodo;fo Divinagracia. Meron po kasing company na nasa list of employer niya na hindi naman po niya napagtrabahuan kaya kailangang idelete pero parang ang tagal na po ata. Please naman po kung ok na po yun, pakireply naman po dito. Naaawa na ako sa papa ko. Hindi siya makatigil sa trabaho kasi kulang ang kita para sa gastusin sa bahay. Maibigay naman po sana sa kanya ang pinaghirapan niya ng kaytagal na.

  • Christelle Divinagracia says:

    Good day po!
    Ask ko lang po sana kung pwedeng macheck dito kung ok na po yung pinapadelete sana na remittance sa account ng father ko na si Rodolfo Divinagracia. Dito po kami sa Iloilo City Meron po kasing company na nasa list of employer niya na hindi naman po niya napagtrabahuan kaya kailangang idelete pero parang ang tagal na po ata. Please naman po kung ok na po yun, pakireply naman po dito. Naaawa na ako sa papa ko. Hindi siya makatigil sa trabaho kasi kulang ang kita para sa gastusin sa bahay. Maibigay naman po sana sa kanya ang pinaghirapan niya ng kaytagal na.

  • Melba A. says:

    Hi, this email is a followup of the required papers/documents I submitted to your office to certify that I am a living pensioner of SSS and presently living in Houston, Texas,USA.. I cannot travel anymore to the Philippines because of health reasons. I am 76 years old and travelling to the Phil. is hard for me now. I will appreciate very much if you can facilitate restoring my pension. Thank you very much.

  • Mae says:

    All number in contact are working but no answering.

  • Girly Mae says:

    Gooday! Just want to inquire on what happen to my requested DOC of my late father who died last Feb. 13,2013. His name is Jimmy L. Rabago Jr. with an sss number of 07 11652873. 2013 pa po ako nag file ng DOC for my mother’s pension and lump sum pay but till now SSS San Carlos City keeps saying that it is still on process. What shall we do for this problem? Hope you answer my questions. Thanks.

  • E. SAYSON says:

    I just want to ask if gaano ba talaga katagal ang processing ng death claim? Almost 5 months na ng ma file ko ang death benefits ng husband ko until now Sept. 2016 na wala pa rin akong update regarding dito. Hope to hear a quick response regarding this matter. Thank you.

  • catherine villanueva says:

    bakit ang tagal dumating ng sickness leave benefit ng husband ko.. last june p kmi nag process and we have passed all the requirements needed.. until now wla pa rin..

  • Viccel l. tinguban says:

    good day!


    gusto ko lang malaman hanggang ngaun hindi pa na change ang family name ng father ko.. completo lahat na requierements na hiningi ng SSS Bacolod Branch, ini interview na dn cya,, pero ang sabi ng inchagre sa SSS Bacolod kolang dw ng E-1..? Paki check lng po eto yong SSS NUMBER NG PAPA KO at name registered in SSS VICTOR RAPON MIRAFLOR bearing SSS #0705140760. last year ko pa yan pinapasok ang lahat na requierements…. pls. make a necessary action…

  • Jaynette says:

    Hi are you open for umid application on mondays? Sss iloilo main branch

  • RAYME P BELASA says:

    Good afternoon,


    Im rayme belasa po working under DAAN HARI MOTORS CORP. mag follow up lang sana ako regarding sa status ng SSS LOAN ko if na approve po siya, ng pasa po ako noong july 12, 2018 until now hindi ko pa na receive, ng messege naman po ako sa molo branch ngunit hindi sila ng rereply, mag 1 month na kasi this month of August

    salamat po

  • stephen eiman says:

    hi po,goodevening nag sedn na po ako sa inyo ng password reset ko po kasi na lock out po ako sa aking sss pwd niy po i email ang new password ko po thankyou po

  • Eduardo Rebadonia says:

    Can I register online without UMID? I have my sss number with me and I tried registeringbonline but I can’t. I am retiring next year so I want check all requirements tyat I need to submit. Ialso want to go to the nearest local office at the city but I heard you can only go there by appointment and i can’t do that since I don’t have online account yet. PLEASE….help me what to do ….a million thanks… Mr Eduardo Rebadomia of Brgy Bayag Norte, Leon… can reach me through this number 08394068278…thanks

  • Arnie Lavilla says:

    I just wanna ask if available na po yung SSS ID ko ? ..1 year na po kasi !

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